What is an eBook?
An eBook (electronic book) is a digital form of
the physical book and readable on computers or other electronic devices,
such as eReaders.
Why buy an eBook?
An eBook is convenient. A personal library of a
few hundred books takes up a significant amount of space. A single eBook
reader may be the size of an average novel, can store an entire library
and is easily carried around with you.
Which format are Brunette Publishing eBooks
Our books are currently in pdf format.
Short for Portable Document Format, a file format developed by Adobe Systems.
To view a file in PDF format, you need Adobe Reader, a FREE application
distributed by Adobe Systems.
What size are Brunette Publishing's eBooks?
Zoltan & the 31st Century is 989KB
Christmas in Canberra is 1.1MB
Morning in Melbourne is 3.3MB
Red Money is 1.7MB
After downloading, you will have 48 hours in which to download the pdf
file(s). After this time the link(s) will expire.
How do I place an order?
Once you have decided to purchase an item, just
add it to your shopping cart by clicking on the appropriate button (eg.
Buy eBook or Buy Paperbook). You can add as many items to your basket
as you wish.
If you wish to order multiple copies of the books, once the shopping basket
appears, change the quantities with the number you want and click update
to recalculate your shopping cart.
To delete any item from your shopping basket click on the "remove" button
at the end of the appropriate title line.
If you wish to purchase more items, click on "Continue Shopping" and follow
the above process again.
Once you have finished shopping, click on either "checkout" which will
enable you to enter your credit card details securely with Paypal if you
do not have a Paypal account, or click on "Checkout with Paypal" if you
have an existing Paypal Account or would like to sign up for one.
Once you have gone through the payment process, if you have purchased
an eBook you will receive a confirmation email with details on how to
download your book. You will then have 48 hours in which to download the
book before the link expires.
If you have purchased a hard copy (paperback) of the book, your order
will be processed within 24 hours and a confirmation email will be sent
to you informing you that your order has been despatched.
I do not want to pay online. How do I place
If you wish to pay by funds transfer or money order,
your order will only be processed once the funds have been received. Please
contact Customer Services on +61 3 8838 0503 or via email at firstname.lastname@example.org
to place your order.
If you wish to confirm the availability of any of the titles on your order
before sending payment please contact Customer Services on the above telephone
number or via email at email@example.com.
Which stores are your books available in?
For a list of stockists please visit our How
to Buy section.
How do I return an order?
Please visit our Delivery
& Returns section
How long will it take for my order to be delivered?
All orders are despatched using Australia Post
from our Melbourne office. Please visit the Australia Post website for
the expected delivery timeframe.
If you feel that your order has not arrived within the expected timeframe,
then please contact us on +61 3 8838 0503 and we will investigate further.
Please note: Deliveries to countries other than Australia will take longer.
How much are the delivery charges?
Delivery is FREE within Australia.
Please contact Customer Services
on +61 3 8838 0503 or email firstname.lastname@example.org
if you are ordering from a country other than Australia.
Which countries do you deliver to?
We currently deliver to the following countries:
What forms of payment do you accept?
We accept PayPal, Bank Deposit, Money Order
How do I make a bulk order?
Please contact Customer Services on +61 3 8838
0503 or email email@example.com
to discuss your requirements.
Return to Top